What Customers Expect from Hotel Food and Beverage Ops

Food and beverage service was once a nice-have, but not a must-have. Today’s hoteliers are discovering food and beverage offerings can be a true competitive differentiator.

GlobeSt.com caught up with Jeff Sime, vice president of operations, restaurants at Legacy Ventures, to get some insights in part two of this exclusive interview. You can still read part one: How Hoteliers Can Elevate the Guest Experience.

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